FAQs – MYK Silk

Please note that deliveries can take up to 14 days after we have successfully received your payment. Because all our items are handmade, shipping may take a little longer than you’re used to. International orders may also end up being held at your country’s customs office for a short time.

See the Shipping Information for complete information.

Thank you for choosing MYK Silk as your gift destination.

For the holiday season, MYK Silk is extending our return acceptance time frame. We will grant customers up to 30 days from the date of purchase to return/exchange items purchased between 11/15/2022 - 12/31/2022, as long as all conditions of the MYK Silk Return Policy are met.

This limited-time holiday offer provides customers an extra 16 days in addition to MYK Silk’s standard 14-day return/exchange policy, for a total of 30 days from the date of purchase.

Ex. If you purchase on 12/31/2022, the last day allotted for this policy is 1/30/2023.

We hope you shop with confidence and enjoy our luxurious silk goodies!

You can return your items for Free within 14 days from when you received your items. If 14 days have gone by since you received your item, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return or exchange, your item must be returned in the same condition that you received: unwashed and unused. It must also be in resell-able condition, which must include the original packaging.

See the Return & Exchange Policy for complete information.

Silk is measured by weight using momme (mm). 8 momme = 1 oz. The higher the Momme weight, the thicker the silk fabric, which also makes it more durable.

Silk under 18 Momme is considered lightweight and often fragile, 19 to 22 mm is considered the industry standard range of offering, and anything above that is considered heavyweight. Our Silk Goodies are made from 19 to 25 Momme pure Mulberry Silk.

There are a few rules major rules for taking care of Silk:

Wrinkles: Remove minor wrinkles by hanging overnight. For tough wrinkles, turn inside out, dampen the item, and iron on the lowest setting.

Detergents: Never use bleach, laundry pods, or stain fighting detergents! They are highly damaging to silk. Only use specialized delicate detergents.

Washing: Treat silk like other delicate garments - hand wash in lukewarm water or machine wash cold on the delicate cycle.

Drying: Silk is strong when dry, but weak while wet - Tumble dry low or, even better, air dry. Never wring it!

Want more in-depth info about how to handle silk? Click Here!

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