Please note that deliveries can take up to 14 days after we have successfully received your payment. Because all our items are handmade, shipping may take a little longer than you’re used to. International orders may also end up being held at your country’s customs office for a short time.
Once the order is shipped, you will receive a shipping confirmation email with a tracking number. You will receive a delivery notification email when your package is delivered.
If Standard Shipping is selected, your order may ship via a variety of carriers. Some UPS orders may be delivered by the Postal Service. You will receive a shipping confirmation email that will provide you with a tracking link.
Yes, we offer free domestic shipping on orders over $50.
You can return your items for Free within 14 days from when you received your items. If 14 days have gone by since you received your item, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return or exchange, your item must be returned in the same condition that you received: unwashed and unused. It must also be in resell-able condition, which must include the original packaging.
No, we do not offer a direct exchange service. If you wish to exchange an item(s), we ask you to return the item(s) wished to be exchanged and place a new order with the correct item(s). If you have any questions or concerns, please send us an email to email@example.com
You can only cancel your order before the item has been shipped. Please email your order number to firstname.lastname@example.org
Yes, all MYK Silk products: from your favorite silk pillowcases, eye masks, sleepwear and others, all pass OEKO-Tex Standard 100, a rigorous European test for harmful substances for textile products.
Mulberry Silk refers to the silk produced by the silk worms that eat mulberry leaves, it is entirely made out of natural proteins and has proven to be the ancient beauty secret with numerous beauty benefits.
Silk is measured by weight using momme (mm). 8 momme = 1 oz. The higher the Momme weight, the thicker the silk fabric, which also makes it more durable.
Silk under 18 Momme is considered lightweight and often fragile, 19 to 22 mm is considered the industry standard range of offering, and anything above that is considered heavyweight. Our Silk Goodies are made from 19 to 25 Momme pure Mulberry Silk.