Route Package Protection
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SILK CARE INSTRUCTIONS
There are a few rules major rules for taking care of Silk:
Wrinkles: Remove minor wrinkles by hanging overnight. For tough wrinkles, turn inside out, dampen the item, and iron on the lowest setting.
Detergents: NEVER use bleach, laundry pods, or stain-fighting detergents! They are highly damaging to silk. Instead, only use specialized delicate detergents.
Washing: Treat silk like other delicate garments - hand wash in lukewarm water or machine wash cold on the delicate cycle.
Drying: Silk is strong when dry but weak while wet - tumble dry low or, even better, air dry. Never wring it!
Want more in-depth info about how to handle silk? Click Here!
Shipping & Returns
All orders over $50 receive FREE US Standard Shipping
Most orders will ship out within 1-2 days of ordering (we do not ship Saturdays, Sundays, or holidays), however some orders will take 24-48 hours to process. Your order will be shipped via Standard Shipping unless you have selected an alternative.
We ship to all US states and territories, APO/FPO addresses, as well as more than 100 other countries. Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii and US territories cannot be expedited.
Our free return policy lasts 14 days. If 14 days have gone by since you received your item unfortunately we can’t offer you a refund or exchange.
To be eligible for a return or exchange, your item must be returned in the same condition that you received: unwashed and unused. It must also be in resell-able condition, which must include the original packaging.
See the return policy for complete information.